At WayDIY, we are committed to making our website and shopping experience accessible to all customers, including people with disabilities. We believe everyone should be able to plan and enjoy celebrations with ease.

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1. Our Commitment

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which set the standard for accessible websites. This means we work to ensure that our online store is:

• Perceivable – Content is presented in ways that can be accessed by different assistive technologies.

• Operable – Navigation works for all users, including those relying on keyboards or screen readers.

• Understandable – Information and instructions are clear and easy to follow.

• Robust – Compatible with current and future assistive tools.

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2. Accessibility Features on WayDIY

• Text alternatives for product images where possible.

• High-contrast color combinations for readability.

• Scalable text that adapts to browser zoom functions.

• Logical page structure for easier screen-reader navigation.

• Keyboard-friendly navigation and checkout.

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3. Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website to identify and fix potential barriers. We also work with developers and third-party partners to improve features for inclusivity.

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4. Known Limitations

Some older third-party applications or integrations may not fully support accessibility tools. We are actively monitoring these and looking for alternatives when possible.

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5. Feedback & Support

We welcome feedback on how to improve accessibility. If you experience difficulty accessing any part of our website, please contact us so we can assist you:

📞 Phone: +44 752 946 92 63
📧 Email: Contact@waydiy.com
📍 Address: Bellcombe Works, East Brent, Somerset, United Kingdom, TA9 4DB

We aim to respond to all accessibility inquiries within 2 business days.